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Tuesday, March 1, 2016

eBay seller limits - What you need to know.


You may have limits placed on your account or on particular categories and items until you confirm certain information or establish a positive selling history. These limits help you become a more successful seller, in addition to ensuring a safer experience for all eBay members.
We have 3 types of limits:
  • Account limits
  • Category limits
  • Item limits
Other limits may apply to your account, and selling limits also apply if you have an eBay Store.Selling limits are considered separately from the number of free insertion fees for auction-style listings available per calendar month.
Keep in mind that registering new accounts or buying and selling with other existing accounts to avoid buying and selling limits or other policy consequences is a violation of our policies. Learn more about our policy forusing multiple accounts.

Account limits

Account limits allow us to review account activity and confirm certain information with you. Account limits vary by seller and we may raise them based on your overall selling activity.
Account limits don't apply to the following listing categories:
  • Business & Industrial
  • Motor Vehicles (except for Parts & Accessories)
  • Real Estate

How overall account limits work
You have a limit on sold items, gross merchandise volume, and active items for sale. If an item sells, it counts toward the limit, but if a listing ends without any sold items, it no longer counts toward the limit.
You may be able to request a higher account limit by confirming your information, linking your new account to an established account, or contacting us. When you reach a selling limit, we give you the option to request an increase to the amount you can list. We may also evaluate your selling activity on a monthly basis and grant a new limit on your account if you qualify.
Important: If you exceed the maximum amount you can list in a month, reduce the number of active listings you have on eBay to bring the number within your limit. We may end any listings that place you over your current limit. Good 'Til Cancelled listings count toward your selling limits, and won't renew automatically if you've reached the maximum amount that you can list.
To learn more about opportunities to examine your selling practices and focus on improving performance, review our seller performance standards.
How to find your limits
You can see most of your account limits in My eBay and in Seller Hub. ClickMy eBay at the top of most eBay pages, sign in to your account, then select the All Selling option in the Sell section on the left side of the page (or in the Selling Manager Summary). In Seller Hub, you can see your account limits in the Overview section.
The Monthly selling limits section shows your current selling activity relative to your monthly limits. You see a red alert when you've reached a limit, letting you know you won't be able to sell more items in the current month. You always have the option to request higher selling limits.
Limits placed on an account for failing to meet the minimum performance standards are shown in your Seller Dashboard. This information only appears if your account is below standard. You see your category and item limits when you list using the Sell Your Item form.

Category limits 

How limits on certain categories work
For some sellers, we limit the number of items that can be listed in a calendar month in some categories. These limits may apply to your account if:
  • It's been less than 90 days since your first successful sale as an eBay seller.
  • You haven't sold multiple items in this category before
  • You haven't sold in this category in over a year
  • eBay Money Back Guarantee requests or PayPal Purchase Protection cases have been opened for more than 3% of your total transactions in the last year
You need to establish a positive selling history in the category you're listing in and show that you're able to meet the needs of your customers before you are permitted to list higher quantities. We may also require you to confirm your personal information.
Starting out small also gives you a chance to become familiar with eBay and to make sure you're following our selling practices policy.
Once you've been a seller for more than 90 days, confirmed your personal information, have sold multiple items in the category you want to list in, and have a proven track record of providing excellent customer service and following our rules and policies, these specific category limits will be removed. Other limits may still apply. Since these specific category limits are automatically removed, you don't need to do anything else.
When you reach the selling limit for an item with limits, you get a message explaining that you need to wait a calendar month to list that item.
There are limits on the number of items you can list in some categories:
  • Books > Textbooks, Education
  • Cameras & Photo > Camcorders
  • Cameras & Photo > Camera & Photo Accessories
  • Cameras & Photo > Digital Cameras
  • Cameras & Photos > Film Photography > Film Cameras
  • Cell Phones & Accessories > Cell Phone Accessories
  • Cell Phones & Accessories > Cell Phones & Smartphones
  • Clothing, Shoes & Accessories > Men's Accessories
  • Clothing, Shoes & Accessories > Men's Clothing
  • Clothing, Shoes & Accessories > Men's Shoes
  • Clothing, Shoes & Accessories > Women's Clothing
  • Clothing, Shoes & Accessories > Women's Handbags & Bags
  • Clothing, Shoes & Accessories > Women's Shoes
  • Clothing, Shoes & Accessories > Women's Accessories
  • Coins & Paper Money > Bullion 
  • Computers/Tablets & Networking > Computer Components & Parts
  • Computers/Tablets & Networking > Desktops & All-In-Ones
  • Computers/Tablets & Networking > Drives, Storage & Blank Media
  • Computers/Tablets & Networking > iPads, Tablets & eBook Readers
  • Computers/Tablets & Networking > Laptop & Desktop Accessories
  • Computers/Tablets & Networking > Laptops & Netbooks
  • Computers/Tablets & Networking > Monitors, Projectors & Accs
  • Computers/Tablets & Networking > Other
  • Computers/Tablets & Networking > Printers, Scanners & Supplies
  • Computers/Tablets & Networking > Software
  • Consumer Electronics > Portable Audio & Headphones
  • Consumer Electronics > TV, Video & Home Audio
  • Consumer Electronics > Vehicle Electronics & GPS
  • Gift Cards & Coupons  > Gift Cards
  • Health & Beauty > Fragrances
  • Health & Beauty > Other
  • Home & Garden > Kitchen, Dining & Bar > Small Kitchen Appliances
  • Jewelry & Watches > Fashion Jewelry
  • Jewelry & Watches > Fine Jewelry
  • Jewelry & Watches > Jewelry Design & Repair
  • Jewelry & Watches > Loose Beads
  • Jewelry & Watches > Loose Diamonds & Gemstones
  • Jewelry & Watches > Watches
  • Music > CDs
  • Sporting Goods > Fitness, Running & Yoga
  • Video Games & Consoles > Video Game Consoles
  • Video Games & Consoles > Video Games
Important: Listing items in the wrong category in an attempt to circumvent your selling limits is a violation of our search and browse manipulation policy.
Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

Item limits

For a safer buying and selling experience on eBay, some items may be subject to additional restrictions. For example, we don't allow you to list counterfeit items, fakes, replicas, or unauthorized copies. Such items may infringe on someone's copyright or trademark and are harmful to legitimate sellers, buyers, and eBay.
Some item limits are lifted once you establish a good selling history, but other types of limits always remain in place. If you have good detailed seller ratings and are confident in the authenticity and origin of your items, you may be eligible to have the selling limit increased.
Note: These are item limits, as opposed to account limits or category limits.

Increasing your limits

When you list an item, you may see a message letting you know that you have met, or are close to, one of your monthly account limits. If you don't want to wait until the next month to continue listing, click the link in the message torequest higher selling limits. You may also find this link in My eBay > All Selling in the Monthly selling limits section or in Seller Hub > Overview.
From time to time, we may ask you to verify contact information, business practices, or other information before you're allowed to list more items.
We may send you an email with more information on what you need to do next. You can find the email in the Messages section of My eBay or Seller Hub. Once we verify your information, we review your account to see if we can allow you to list more items.
If you already have an established seller account
You may be able to raise the limits on your account if you have another, more established seller account on eBay. Your other account needs to meet all of these conditions:
  1. It's been 90 days since you received your first Feedback for a successful sale.
  2. You don't have any unresolved eBay Money Back Guarantee requests or PayPal Purchase Protection cases.
  3. Your detailed seller ratings are at least 4.8 in all areas.
If your account meets all of these conditions, follow the instructions on theRequest higher selling limits page to confirm that you already have an established seller account.
If you have a history of selling authentic items
If you've been a seller for at least 90 days with good detailed seller ratings, and are confident in the authenticity and origin of your items, you may be eligible to have your selling limit increased. We consider the following when we determine whether to change your selling limits:
  • Positive buyer Feedback
  • No unresolved eBay Money Back Guarantee requests or PayPal Purchase Protection cases with buyers
  • Selling history (minimum 3 months) and activity as a seller on the site
  • Absence of Feedback questioning the authenticity of the item(s)
  • History of following eBay policies
  • General good standing of your account
If your account meets the above criteria, contact us.
If you don't qualify to have your limits increased, check back in 30 days. You may be able to list more of certain items in certain categories at that time. These selling limits only apply to certain categories or types of items, so you can usually continue listing other types of items as long as they also follow our policies. Find out more about our rules for sellers.

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